Return and Exchange

At FabDiamonds by Faballey, we take pride in crafting exquisite lab-grown diamond jewelry tailored just for you and are happy to offer a 15-day return policy for our customers, ensuring your satisfaction with every purchase.

However, please note that we do not accept order cancellations.

In case you receive a damaged or defective product due to our error, we are here to help! To initiate a return, please email us at customercare@faballey.com within 15 days of receiving your order. Once we verify the issue, we will arrange for a pickup of the item within the next 5-7 business days.

Return Conditions:

• Items must be in their original condition and with all tags attached.
• We reserve the right to refuse a return if the item is deemed unfit for resale.                                                      

After receiving the returned item at our warehouse and confirming its condition, we will process your refund to the original payment method used for the purchase. Please note that refunds may take 2-3 business days to reflect in your account.